Terms and Conditions

Please take time to read our terms and conditions. If you have any questions please contact me directly and I will be only too happy to help.
 

Bookings

All bookings are made on a first come first serve basis.
 

Deposit, Cancellation and Insurance

A contract is made between us once I have received your deposit within 7 days of your reservation. The deposit is equal to the first nights stay. For your security we prefer this to be paid by BACS transfer for those with a British bank account only. From that time any deposit you have paid is non- refundable.

If you need to cancel please contact us immediately, For cancellations made up to 21 days before your date of arrival, the deposit will be retained but can be used against a future booking taken within 12 months of the cancellation. For cancellations made after this time, or by failing to take up the booking without cancelling, you will be liable for the total amount. For this reason we strongly recommend that you take out travel insurance, for any unforeseen cancellation. Deposit, Cancellation and Insurance
 

Check in

Your accommodation is available from 4.00pm on the day of arrival.
 

Check out

I ask that you please vacate your room by 10am unless prior arrangements have been made.
 

Damages and Breakages

Please take care of the accommodation You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. I do not normally charge for breakages, but reserve the right to charge for repair or making good if the damage is significant.
 

Data

Some of the data gathered during the course of this booking may be held on computer. I would like to hold this data after your visit to be able to inform you of future offers. If you would prefer myself not to hold this information please let me know.

Liability

Liability – I do not accept liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves.
 

Non-Availability

I would only cancel your booking if your accommodation was unavailable for reasons beyond our control e.g. fire, flood etc. We would attempt to find you alternative accommodation, however if this is not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability will not extend beyond this refund.
 

Dogs

We welcome 1 well behaved Dog per property. Dogs are not allowed on beds or furniture and must not be left unattended in the property. Please bring dog basket, cage or blankets for your dog.
 

Children

Must be supervised at all times, their safety is your responsibility.
 

Smoking

Rubbytown Farm is a non-smoking establishment.